Heated Shoulder & Neck Massager – Dual-Palm Pain Relief
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Estimated Delivery:Aug 04 - Aug 08
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Free Shipping & Returns: Free Shipping on All Orders
Heated Shoulder & Neck Massager – Dual-Palm Pain Relief
A lightweight and portable shoulder and neck massager designed to knead and relax muscles using dual-palm style pressure. Made with soft, skin-friendly material for a comfortable massage experience anytime, anywhere.
FEATURES
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Kneading massage with dual-palm mechanism
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Skin-friendly, soft-touch material
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Lightweight and easy to carry
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Effective for shoulder, neck, and upper-back relief
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Simple 5V power input for convenient use
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Helps reduce muscle stiffness and tension
PRODUCT SPECIFICATION
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Rated Input: 5V
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Rated Power: 10W
HOW TO USE
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Fully charge the massager before first use.
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Place the device comfortably around your neck and shoulders.
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Press the power button to turn the device on.
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Select the massage intensity according to your comfort level.
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Use for 10–15 minutes, then turn the device off.
Shipping Policy
We are delighted to serve our customers across the GCC. Here is everything you need to know about how we ship your favorite products.
1. Shipping Coverage & Cost
- 100% Free Shipping: We offer Free Shipping on all orders across the United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), and Sultanate of Oman.
- No Minimum Spend: There is no minimum order value required to qualify for free shipping.
2. Delivery Timelines
- Order Processing: Orders are processed within 1–2 business days (excluding public holidays).
- Estimated Delivery Times:UAE: 1–3 business days.Saudi Arabia (KSA): 3–5 business days.Oman: 3–5 business days.
3. Cash on Delivery (COD)
- We offer Cash on Delivery across UAE, KSA, and Oman. All custom duties and VAT are included, so you won't face any hidden charges upon delivery.
Return & Refund Policy
We want you to shop with complete peace of mind. If you are not satisfied with your purchase, we’ve made our return process simple.
1. Return Period
- You can request a return within 7 days from the date of delivery.
2. Return Conditions
To qualify for a successful return, items must be:
- Unused, unwashed, and in their original condition.
- Inside the original packaging with all brand tags and labels attached.
3. How to Request a Return
- Contact our customer care via WhatsApp at +92 304 5512624 or email us at jkmartify@gmail.com.
- Share your Order Number and a photo/video of the item you wish to return.
- Our courier partner will arrange a reverse pickup from your address.
4. Return Shipping Fees
- Damaged/Wrong Items: If you received the wrong or damaged item, the return shipping is 100% free.
- Change of Mind: If you wish to return an item because you changed your mind, a minor return shipping fee may be deducted from your refund.
5. Refunds
- Once your return is received and inspected at our warehouse, we will process your refund.
- Prepaid Orders: Refund will be credited back to your original payment method within 5–7 business days.
- Cash on Delivery (COD) Orders: Refund will be issued via Store Credit or Bank Transfer.
Customer Support
Have questions? Our team is ready to assist you:
- Email: jkmartify@gmail.com
- WhatsApp: +92 304 5512624
